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Terms and conditions

Terms and conditions of use

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.These Terms & Conditions may be updated at any time.

Ordering

- After choosing the items of your preference, you'll find them display in the Shopping Bag page.
- In order to complete your order and proceed with the checkout you will be asked to create an account.
- Shipping costs will be added to your order accordingly to the delivery address provided by you.
- You will be redirected to a PayPal page to make a secure payment.
- You will receive the order confirmation by e-mail after you place the order. We will also contact you and provide a tracking number once your order is dispatched.

Payment

We accept Visa, MasterCard, American Express or direct payments through PayPal. If any problems arise when placing an order, please contact us by e-mail. You will receive an order confirmation via e-mail after you place the order.

Shipping

Linen Tales agrees to ship all ordered goods within 5 business days after the payment of the goods is received.

Please notice that all items are made to order especially for you. However, stick items ship will be shipped immediately after the payment gets confirmed. If you are in hurry with your order- please contact our customer service info@linentales.com and we will find a solution for you.

Delivery is made by “Lietuvos pastas” (www.post.lt). All parcels are shipped from Lithuania with registered priority air mail, we will e-mail you a tracking number once your parcel is shipped.

Courier delivery service is also available, for any further information please contact our customer service info@linentales.com. 

Delivery

Lithuania 2 – 3 working days. EU 7 – 10 working days. Everywhere else 10-15 working days.

The estimated delivery times above are to be used as a guide only and commence from the date of dispatch. Linen Tales is not responsible for any delays caused by the customs clearance process.

Please note, the shipping as stated above does not include any taxes, duties or import fees that may be charged when a package reaches it’s destination country. All orders are shipped DDU (Delivered Duty Unpaid).